Some tips we’ve accumulated through experience:

• Webcams: Encourage everyone to turn on their webcams, it’s more engaging.
• Roles: Have people add “Trainee” or “Volunteer” to the end of their name, to easily identify people and also put people into breakout rooms.
• Popcorning: If you’re trying to have everyone talk about something, have everyone raise their hands, and lower their hand after they’ve spoken. Then you can tell who hasn’t spoken yet.
• Cold calling: Say a name of someone to answer a question, don’t just say “Who wants to answer”
• Breakout rooms: Set up breakout rooms intentionally - make sure you have at least one volunteer in each room, and mix up who is working with whom.

Zoom-specific

• Hosts: Make sure you know how to claim host. Hosts can manage breakout rooms much better than co-hosts or non-hosts.